Return & Refund Policy

We have a 14-day return policy — your satisfaction is our priority.

14-Day Returns

You have 14 days after receiving your item to request a return. To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@highdesertmint.com.

If your return is accepted, we'll send you instructions on how and where to send your package. The buyer is responsible for return shipping costs, and we recommend a tracked shipping method. Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Custom or personalized products cannot be returned.

Sale items (including anything bought during a sale event such as Stacker Weekend) and gift cards are final sale and cannot be returned. Damaged or incorrect items are always covered.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union — 14 Day Cooling Off Period

If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition received — unused and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@highdesertmint.com.

Have a question about your return?